Testimonials

We had ductless A/C units installed recently. From the first phone call, to sales, then installation, the staff provided professional service from start to finish. I would recommend Custom Climates to others interested in this of system.

We purchased a mini-split in 2021. The technician that installed the unit was not qualified to install it and it took several visits to get it working. It worked for 1 year, but last December 2022 it died. Since December 2022, we have had 5 visits by technicians to fix it. Now in May it still isn't working. We are worried that we won't have A/C once the June heat arrives. We have been patient. They have not replaced our unit with a new one. We are stuck with a unit we payed $6,000 for that we can't use. Stay away from this company! Don't purchase from them.

David H was very professional and knowledgeable and even checked the nearby HWH and alerted us to a possible corrosion problem. A great representative for LeBlanc.

We contacted Custom Climates to repair our HVAC ducts after part of our house flooded. It was difficult getting ANY contractors to return our calls this season, but CC responded immediately, structured a reasonable quote for services, and then performed the work in a professional manner - on-time and as-promised. Definitely recommend this company for their reliability, professionalism and direct communication.

I got the contact info from a friend when our hot water heater burst. They came out the same day to quote us on a whole new system. The installation crew arrived right on time and were super nice and helpful. The plumber figured out we had an issue with out propane tanks and even took the time to help us figure out who to contact and let them know what we needed.

Great service, lots of knowledge, if you want your furnace running at top performance call these guys. I am so happy with the outcome and feel confident with the cold weather ahead. I highly recommend them and will use them in the future.

We had a Mitsubishi Mini-Split system installed by another company in our prefab home, that was built out of state and it was plagued with issues. Wesley from Custom Climates came to our house multiple times, to trouble shoot and diagnose what was wrong. After multiple visits, Wesley identified and fix the issue. Wesley and the Custom Climates team are fantastic communicators and kept my fiancé and I in the loop with all the steps along the way. Custom Climates is a A+ local family ran business and I highly recommend them for your HVAC needs.

Wesley, my technician, is a well mannered professional young man who took care of my maintenance issues, cleaning, and was very informative and patient with me while explaining all he was doing and why. When he left, I had more needed information of the system. Very satisfied, A+ friendly service with a delightful smile and professional demeanor. I would definitely recommend this company for your AC/heating Mitsubishi system and services. Wesley, was again, a wonderful and kind technician. Thank you for your service.

We talked to a number of HVAC installers and all with a varied degree of knowledge. Customer Climate was straight forward and very knowledgeable. The written proposal was timely and within a short time we were scheduled for install. The field team was great! They showed when they said they would, were professional, extremely neat and they knew what they were doing. The office staff does a great job for communication and support. I would recommend Custom Climate to anyone. Gene C.