Common Questions

We're here to address common questions about our services and ensure you're well-informed.

Q:

How many indoor units can be connected to one outdoor unit?

  • What Are the Signs that I Need a New Heating and Air Conditioning System?
  • How Does Custom Climates Differ From All Other HVAC Companies?
  • Does Custom Climates Repair Both Heating and Cooling Systems?
  • How Does The Heating & Cooling System Affect Our Family?
  • What are the most common issues associated with a faulty Heating & Cooling System?
  • How Do I Know When My Heating & Cooling System requires attention or repair?
  • I’m considering repairing my Heating & Cooling System. What do I need to know?

Hundreds Of Incredible Reviews Across All Major Platforms

Just Read Our Testimonials

We Are Here 24/7 To Help Ensure Your Home Is Comfortable Year-Round.

Schedule A Service AppointmentEmergency? Call (603) 262-1623

Emergency? We're Here To Help!

We are available 24/7. Schedule a Visit or Simply Call Our Office 

Schedule A ServiceEmergency? Call (603) 262-1623

We Support All Leading HVAC Systems and Brands.

The Custom Climates Advantage

All About Custom Climates

The Early Days

We are extremely well-known in the community for offering honest, friendly, top-quality service that keeps our client’s needs, lifestyles, and budgets in mind.

Our knowledgeable technicians are rigorously trained year-round, remain up to date on all innovations, technologies, and trends, and are experts in all things heating and cooling.

We are fully licensed and insured to install, service, and repair all types of Heating & Cooling Systems.

Our specialty lies in cutting-edge, high-efficiency systems that ensure our customers’ comfort year-round, reduce the monthly energy bill, and don’t cost an arm and a leg to maintain.

We tailor our recommendations to your family’s home, lifestyle, and budget and do our best to educate you on the benefits and impacts of each recommendation.

We are grateful for every customer. Our Long-Term Relationships Are Our Greatest Assets. Without you, there would be no Custom Climates HVAC.

Our Approach 

We get it. Most people don’t want to be “friends” with their heating and cooling company.

The relationship between us and you is very simple. When you are uncomfortable, you want us to show up ASAP and Fix it.

We appreciate how awkward and strange it can be to have a stranger in your home, so we work hard to hire and BE the type of people you would feel comfortable inviting into your home.

Our Technicians adhere to the highest standards of cleanliness and professionalism. We arrive on time, put booties on our shoes, get the job done with the utmost respect to your family and home, and go on our way without leaving you with a mess to clean up.

We won’t try to be more than you need us to be. We do our best to communicate the most essential information you will truly benefit from and do high-quality work that keeps your family comfortable and our equipment running efficiently for as long as possible. That’s our job.

We Believe In Training And Education

Our service and installation technicians are more than just certified and licensed.

We believe that education and qualifications are extremely important. Heating and air conditioning technology is changing rapidly and it is essential for high-quality HVAC contractors to remain on the cutting edge.

To keep up with our rapidly changing industry, all of our technicians go through regular training sessions throughout the year.

We take opportunities with our manufacturers to get our technicians into classes specifically for troubleshooting, designing, and installing their products.

Never Too Proud to Admit to Our Faults. ALWAYS Do Right By Our Customers.  

Since the founding of Custom Climates, Jonathon has always stated, “It isn’t when everything goes right with a job or project that you see the true merit of a company, it is when things don’t go right that the real colors of the company come out.”

We are in an industry where there are many moving parts and mechanical systems, manufacturers, wholesalers, and hundreds of components that make up a single system. It is our job to make sure it all goes together and functions properly when the power is turned on.

It is inevitable that something will go wrong somewhere along the way. Any company that says otherwise isn’t being honest with themselves let alone their customers.

Granted, these types of mistakes are few and far in between, but we think it’s important for customers to understand what type of integrity this company carries with every job and every customer.


If there is an issue with our work, we show up ASAP and go to great lengths to get the issue corrected as quickly as possible.

If it is within our power to make you a happy customer, that’s what you’ll be.

We are a full-service Heating & Cooling Company supporting Southern New Hampshire Families, Homes, and Businesses since 2007.

We are extremely well-known in the community for offering honest, friendly, top-quality service that keeps our client’s needs, lifestyles, and budgets in mind.

Our knowledgeable technicians are rigorously trained year-round, remain up to date on all innovations, technologies, and trends, and are experts in all things heating and cooling.

We are fully licensed and insured to install, service, and repair all types of Heating & Cooling Systems.

Our specialty lies in cutting-edge, high-efficiency systems that ensure our customers’ comfort year-round, reduce the monthly energy bill, and don’t cost an arm and a leg to maintain.

We tailor our recommendations to your family’s home, lifestyle, and budget and do our best to educate you on the benefits and impacts of each recommendation.

We are grateful for every customer. Our Long-Term Relationships Are Our Greatest Assets. Without you, there would be no Custom Climates HVAC.

Copyright © 2023. All rights reserved.

Your Home Is Your Family’s Sanctuary

Our technicians arrive on time, treat your family and home with the utmost respect, work with professionalism and courtesy, get the job done right, and leave no mess behind.

Rigorously Trained, Expert Technicians

Every Member of Our Staff Goes Through Our Proprietary Training and Vetting Process To Ensure They Meet The Highest Standards of Knowledge, Competence, and Professionalism.

Licensed, Bonded, And Insured

Our Technicians are vetted and certified by the country's leading institutions and have all the necessary skills, insurance, and documentation to work on your HVAC Infrastructure.

Upfront, Affordable Prices

We believe our customers deserve great service at an honest, fair, and affordable price. Our transparent, flat-rate pricing saves you money and ensures you are never surprised.

24/7 Emergency Service

Your system isn’t going to fail when it’s convenient. It will likely fail on the coldest day of the year, late in the evening or on the weekend. We are here for you in those emergency situations.

Your Go-To HVAC Partners

Our goal is to be there for you for years to come. We aim to be your Go-To HVAC Provider of peace of mind, honest advice, affordable repairs, and exceptional customer service.

365-day Warranty on all Parts and Labor

Fully Licensed and Insured

Available 24/7. We are here if you need us.

New Hampshire’s Families & Businesses Trust Us Because

Honest, Friendly, and Professional Service.

Fair, Transparent Pricing. No Surprises or Hidden Fees.
 
Rigorously Trained, Extremely-Respectful Technicians.

 
We Support All Leading HVAC Systems and Brands.

 
Fully Licensed, Bonded, and Insured.

 
Available 24/7. We are here if you need us.

How Does It Work

01

Schedule A Service Appointment.

Use our Online System to Pick a date and time that work best for you. Our technicians will give you a call prior to arrival and show up on time. If this is an emergency and you need us ASAP, simply call our office to schedule. 

We are available 24/7 at

(603) 262-1623

02

We Diagnose and Fix All Issues.

During a Custom Climates HVAC repair visit, we thoroughly inspect all parts of your heating and/or cooling system, flag all issues, tailor a solution to your situation, priorities, and budget, educate you on the situation, and provide a fair quote on the spot. 

03

Enjoy Comfort & Peace of Mind. 

Our team takes care of everything. We acquire all necessary parts, fix all issues, get your System working, and conduct all required safety checks prior to concluding the visit. 

You have a 365 Warranty on all parts and labor. 

We Are Here 24/7 To Support Your Heating & Cooling Needs!

Schedule A Service AppointmentEmergency? Call (603) 262-1623

We Can Help Ensure Your Home Is Comfortable Year Round. 

We are a Full-Service Heating & Cooling Company Supporting New Hampshire Families, Homes, and Businesses since 2007.

From Regular Service to Emergency Repairs, We Are Here 24/7 To Help Ensure Your Home Is Comfortable Year Round.

Schedule A Service AppointmentEmergency? Call (603) 262-1623

Why Choose Custom Climates?

Because Choosing the Right HVAC Partner Can Make a World of Difference!

With Custom Climates, you get honest, fair, upfront prices, a seamless planning and installation process, a modern heating & cooling system designed “Just Right” for your family, home, and budget, and the absolute peace of mind of knowing your dedicated HVAC support is just a phone call away.

How Customers Feel About Our
Commitment, Service, and The Outcomes of Our Work

We are a Full-Service Heating & Cooling Company. Supporting New Hampshire's Community Since 2007.

From Regular Service to Emergency Repairs, We Are Here 24/7 To Help Ensure Your Home Is Comfortable Year Round.

Schedule a Service appointment
Call (603) 262-1623

Emergency? We're Available 24/7

The Custom Climates Advantage

All About Custom Climates

We are extremely well-known in the community for offering honest, friendly, top-quality service that keeps our client’s needs, lifestyles, and budgets in mind.

Our knowledgeable technicians are rigorously trained year-round, remain up to date on all innovations, technologies, and trends, and are experts in all things heating and cooling. 

Custom Climates is a Full-service HVAC Company . Supporting Southern New Hampshire Families and Businesses since 2007.

We are fully licensed and insured to install, service, and repair all types of Heating & Cooling Systems.

Our specialty lies in cutting-edge, high-efficiency systems that ensure our customers’ comfort year-round, reduce the monthly energy bill, and don’t cost an arm and a leg to maintain.

We tailor our recommendations to your family’s home, lifestyle, and budget and do our best to educate you on the benefits and impacts of each recommendation.

We are grateful for every customer. Our Long-Term Relationships Are Our Greatest Assets. Without you, there would be no Custom Climates HVAC.