• What Are the Signs that I Need a New Heating and Air Conditioning System? 
  • One of the most obvious signs is if your current unit is not cooling your home or business effectively. If you find yourself constantly adjusting the thermostat or feeling like the system isn’t blowing air, it may be time for a new unit.

    Another sign that you may need a new air conditioning unit is if your energy bills are steadily increasing. A well-functioning air conditioning unit should not consume excessive amounts of energy. If your bills are significantly higher than normal, it could be a sign that your unit is not operating efficiently.

    If you’re experiencing frequent breakdowns or repairs, it may also be time for a new unit.

    Constant repairs can become costly and will not provide the same level of comfort and efficiency as a new unit.
  • How Does Custom Climates Differ From All Other HVAC Companies?
  • As a full-service heating and cooling company based in Southern New Hampshire, we design, sell, install, and service all types of air conditioning cooling systems.

    Our specialty lies in cutting-edge, high-efficiency systems that ensure our customers’ comfort year-round, reduce the monthly energy bill, and don’t cost an arm and a leg to install or maintain.

    We tailor our recommended designs to your home’s architecture, family’s lifestyle, and available budget and do our best to explain the benefits and impacts our recommended system would have on your family’s comfort.
  • How many indoor units can be connected to one outdoor unit?
  • The number of indoor units depends on factors like the number & size of the indoor units,  the size & capacity of the outdoor unit, and the layout of the building. Generally, a single outdoor unit
  • Does Custom Climates Repair Both Heating and Cooling Systems?
  • Yes! We are a full-service heating and cooling company based in Southern New Hampshire!

    We are fully licensed and insured to repair all types of heating and cooling systems. Every member of our team is rigorously training on all heating and cooling technologies we support because we consider our expertise in all things heating and cooling is paramount.

    We are well-known in the community for offering quality service with knowledgeable technicians. In fact, our lead service technician Phil actually teaches HVAC classes at the Manchester School of Mechanical Trades.
  • How Does The Heating & Cooling System Affect Our Family? 
  • A well-functioning heating & cooling system helps you:

    • Increase comfort, perform at work, and get better quality sleep.

    • Regulate the preferred temperature for your living or working space.

    • Lower your energy bill by decreasing energy consumption.

    • Circulate and filter the air to eliminate pollutants, allergies, and dust, thus Improving indoor air quality and supporting better respiratory conditions.

  • What are the most common issues associated with a faulty Heating & Cooling System?
  • While the issues can vary quite a bit, here is a list of the most common ones

    •  Refrigerant leaks 

    •  Faulty thermostat 

    •  Clogged air filters 

    •  Blower motor failure 

    •  Ductwork issues 

    •  Compressor problems 

    •  Electrical component malfunctions 

    •  Frozen evaporator coils 

    •  Condensate drain blockages 

    •  Ignition/pilot control issues 

    •  Fan motor failures 

    •  Capacitor problems 

    •  Contactor damage 

    •  Heat exchanger cracks 

    •  Dirty or blocked condenser coils 

  • How Do I Know When My Heating & Cooling System requires attention or repair?
  • Signs of heating and cooling system problems can indicate various issues that may require attention or repair. Here are some common signs to look out for:

    • Uneven temperature distribution: If some rooms are consistently warmer or cooler than others, it could indicate ductwork issues, clogged filters, or malfunctioning components. 

    • Weak airflow: Reduced airflow from the vents can result from a blocked air filter, ducts, or a failing blower motor. 

    • Strange noises: Unusual sounds like banging, rattling, or screeching could suggest loose or damaged components, worn-out belts, or motor issues. 

    • High humidity levels: A properly functioning cooling system should help control indoor humidity. If you notice excessive moisture, there might be an issue with the system or inadequate ventilation. 

    • Constant cycling: Frequent on-off cycling indicate problems with the thermostat, refrigerant leaks, or an oversized system. 

    • Foul odors: Persistent musty or burning smells might signify mold growth in the system or burning electrical components. 

    • Higher utility bills: A sudden increase in energy bills could be a sign of an inefficient system, leaks, or poor insulation. 

    • Short cycling: The system turning on and off too frequently may point to various issues, such as oversized equipment, clogged filters, or thermostat problems. 

    • Lack of maintenance: Neglected systems are more prone to breakdowns and inefficiency. Regular maintenance is essential to keep the system functioning optimally. 

  • I’m considering repairing my Heating & Cooling System. What do I need to know?
  • Like any mechanical system, your heating and cooling equipment has many moving parts. Often, these parts can get worn down over time and fail. It is important that we get our equipment maintained each year or as the manufacturer recommends.

    As mechanical parts get worn and fail, they often can have a negative effect on other parts and pieces in the system as well. So it is important to address any issues or concerns in your system promptly.

    During a Custom Climates HVAC repair visit, we make sure to thoroughly inspect all parts of your heating and/or cooling system to determine if any other items may be of concern in the near future.

    Any good technician or service company should perform the same. It is a requirement by ASHRAE standards to conduct a recommissioning and safety check prior to the completion of a service/repair visit.

    This recommissioning and safety check will be performed after replacing/repairing any parts in the system.

    It ensures that there is no other part in the system that could potentially fail or cause a safety issue after the technician leaves the home.

    For example, if the technician diagnoses that there is an issue with the gas valve and he replaces that part, the system may start right up and deliver heat again.

    However, if no recommissioning and safety check was performed, perhaps the technician would have missed a faulty vent pipe or flame rollout switch that could put everyone’s life in jeopardy were he to just get a payment for the repair and walk out the door.

    These extra steps and precautions are one part of what makes the quality of service from Custom Climates the best you can receive in a New Hampshire HVAC company.

Your Queries, Answered

We're here to address common questions about our services and ensure you're well-informed.